Shared inbox
Every WhatsApp chat lands in one inbox your team shares, routed to an owner, so each customer gets one answer and none are missed.
- Chat routing
- Ownership per chat
- Open, waiting and resolved
Official Meta Tech Provider
The WhatsApp Business API, set up for you
We connect your number, even one already on the WhatsApp Business app, and build your first campaign and chatbot with you. Pricing tailored to your business.
₹0 markup when you pay Meta directly.
How setup works
You don't configure the API yourself. We do it with you, on a call.
Book a 30-minute call
We look at your Meta Business account with you and check what it needs before your number can go live.
We connect your number
We connect it through Meta's Embedded Signup. If the number is already on the WhatsApp Business app, you can keep using it there.
Your first campaign and chatbot go live
We build them with you, and your 7-day trial starts from here.
What you get on WhatsApp
The screens your team works in, as they are.
Campaigns
Send Meta-approved templates to the customers who should get them, including carousel templates, and see which buttons people tapped.
- Carousel templates
- Per-button reports
- Send to a segment
Flow builder
Build a chatbot on a visual canvas, collect details with WhatsApp Forms, and ask the AI flow assistant for a first draft to start from.
- Visual canvas
- WhatsApp Forms
- AI flow assistant
Contacts and segments
Keep every customer in one list with their status, labels and owner, and group them into segments for campaigns and flows.
- Import and export
- Labels and custom fields
- Do-not-send list
Beyond WhatsApp
Every module is available on every plan. What you use is paid from your prepaid wallet.
- SMSSend alerts, OTPs and campaigns by SMS from the same workspace and contact list.
- RCSSend rich messages with images and buttons in the phone's own messaging app.
- EmailEmail the same contacts from the same place, without a second tool.
- Voice & AI callsTake and make calls from the browser, with an AI agent that can answer for you.
- AI agentsGive an AI agent your own knowledge so it can answer customers in chat and on calls.
- CRMTrack each lead through your stages, next to the conversation it came from.
- AppointmentsLet customers book a time in the chat, and see every booking in one place.
- InsightsSee what was sent, delivered and read, by campaign and by template.
For hosting companies
WhatsApp for WHMCS
A native WHMCS module sends invoice, renewal, suspension and order messages on WhatsApp with your approved templates. When a client replies, the reply lands in your Vextro shared inbox.
Why WhatsApp
3B+
people use WhatsApp every month
Your customers already have it open.
Source: Meta, Q1 2025 earnings call (May 2025)Pricing
Pricing tailored to your business
Pay Meta directly at ₹0 markup, or use the Vextro wallet. Plans are billed + GST.
Pay Meta directly
Add your own card to Meta and pay Meta's rates. Vextro adds ₹0 markup per message.
Use the Vextro wallet
Top up in rupees by UPI, card or netbanking, and pay for messages from your prepaid wallet.
Meta's WhatsApp message rates
What Meta charges per message in India, as of August 2026. These are Meta's rates, not Vextro's price.
| Message Category | Meta's rate (INR) |
|---|---|
| Authentication | ₹0.1150 (11.50 paise) |
| Authentication International | ₹2.4971 (₹2.4971) |
| Marketing | ₹0.8631 (86.31 paise) |
| Utility | ₹0.1150 (11.50 paise) |
| Service | ₹0 (₹0) |
Meta sets these rates and changes them from time to time. Pay Meta directly and Vextro adds nothing to them.
Meta's official WhatsApp pricingFrequently Asked Questions
Everything you need to know about Vextro and billing.