Deliver Citizen Alerts & Civic Services on WhatsApp
Broadcast municipal advisories, tax payment deadlines, document status updates, and civic help desks on WhatsApp.
Citizen Advisory: Property Tax for FY 2026-27 is due on 31st August. Pay online before the due date to claim 5% early rebate.
Built Specifically for Government & Public Services
Automate customer conversations and send real-time notifications on WhatsApp.
Property Tax & Utility Due Alerts
Remind citizens of property tax schedules, electricity bills, and clean water invoices with 1-click payment links.
Municipal Infrastructure Advisories
Broadcast road closures, weather advisories, water cuts, or cleanliness drives to local area contacts.
Civic Certificate & ID Guides
Share step-by-step instructions and downloadable PDF forms for birth certificates, trade licenses, and tax receipts.
24/7 Grievance & Complaint Desk
Allow citizens to report potholes, garbage issues, or street light faults with photo uploads in chat.
Public Welfare Scheme Alerts
Notify eligible citizens regarding health schemes, pension disbursements, and community vaccination drives.
Official Department Profile
Send citizen alerts from your department's own WhatsApp Business number and profile.
How Vextro Automates Government & Public Services Workflows
Step-by-step automation that replaces manual follow-ups.
Civic Event / Tax Due
Property tax deadline approaches or water cut scheduled.
Targeted Geo Broadcast
Vextro dispatches advisory to registered ward citizens.
1-Click Tax Payment
Citizen pays tax bill directly via verified chat link.
Digital Receipt Issued
Official PDF government tax receipt delivered in chat.
Traditional Government & Public Services Channel vs. Vextro WhatsApp
See how Vextro's Official WhatsApp Automation compares to traditional SMS, emails, and paper notices.
| Feature / Metric | Traditional Method | Vextro WhatsApp Solution |
|---|---|---|
| Citizen Reach | Local newspaper ads missed by younger demographic | Advisories sent to registered citizens on WhatsApp |
| Tax Collection | Long queues at payment counters | Tax notice with a 1-click payment link |
| Grievance Logging | Frustrating office visits & paper complaint forms | Instant In-Chat Photo Complaint Logging |
| Public Trust | Unverified SMS messages prone to phishing scams | Messages from your official WhatsApp Business profile |
How setup works
Our team sets up your Government & Public Services WhatsApp automation with you, in one dashboard.
Connect Your Business Number
Connect your WhatsApp Business API number with official Meta Cloud authorization.
Select Government & Public Services Templates
Choose pre-approved Meta message templates for fee alerts, reminders & PDF reports.
Turn On Automations
Switch workflows on and start sending notifications to your contacts.
Frequently Asked Questions
Everything you need to know about Vextro and billing.
Ready to Supercharge Your Government & Public Services Growth?
Talk to us about automating your Government & Public Services messages on WhatsApp with Vextro.