One WhatsApp Inbox.Your Whole Team.
Stop managing WhatsApp on a single phone. Give your entire team a shared inbox with assignment, tagging, notes, and real-time collaboration.
❌ One phone number
Multiple agents fighting for one device
❌ No context
Agents don't know what was promised before
❌ No visibility
Managers can't see what's happening in real time
Vextro solves all of this ↓
How it works
From chaos to clarity in 3 steps
Chat Comes In
Every inbound WhatsApp message lands in the shared inbox. Agents see new conversations in real time with audio alerts.
Assign and Collaborate
Assign the chat to the right agent, add an internal note with context, and tag the contact — all before responding.
Resolve and Measure
Mark conversations resolved and track team metrics. Managers get full visibility into workload and response times.
Features
Built for customer-facing teams
Multi-Agent Inbox
Your entire support or sales team works from one unified WhatsApp inbox. No more forwarding screenshots.
Smart Assignment
Auto-assign conversations based on keywords, contact tags, or round-robin rules. Manual override always available.
Labels & Tags
Organize conversations with color-coded labels. Filter by tag to see all VIPs, hot leads, or urgent issues instantly.
Internal Notes
Add private notes visible only to your team — no more miscommunication or lost context between agents.
Quick Replies
Save and reuse frequently sent messages. Respond to common questions in two clicks, with full personalization.
Agent Performance
Track response times, resolution rates, and conversation volume per agent. Identify bottlenecks and top performers.
< 2 min
Avg. first response time with Vextro
3×
More conversations handled per agent
91%
Customer satisfaction score average
Give your team a real WhatsApp inbox
Set up in minutes. Invite your team and start handling conversations together.
Get Started Free